Warranty Claim

We appreciate our customers, please be assured that your warranty request is important to us.

To help us quickly evaluate your request, we ask that you include a detailed description of the problem along with any resolution steps you have attempted, in the ‘Problem Description’ section.

Request Warranty
Please enter a valid mobile/cellular phone number.
Please enter a valid phone number.
Physical Address
Physical Address

Product Information:

Select the brand and enter the serial number for which you are claiming warranty. It is required that you have registered your product prior to this claim.
Please provide purchase receipt number.

Maximum file size: 16.78MB

Pictures of installed batteries and connected equipment are required. Only jpg, jpeg, jpe and png.
I agree to the Terms and Conditions
Al enviar el formulario de solicitud de garantía de Wholesale Electric Caribe, Inc., reconoce y acepta que procesaremos sus datos personales de acuerdo con nuestra política de privacidad para procesar su solicitud. Puede que compartamos estos datos con Aduanas y otras autoridades relevantes, con compañías pertenecientes a Wholesale Electric Caribe, Inc. y con nuestros proveedores.